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Front office management and operations
Material type:
TextPublication details: Australia ; Cengage; 2010Description: 304 p. ; ill; Includes indexISBN: - 978-981-4296-56-4
- C 647.94068 Is5f
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PCC CIRCULATION | C 647.94068 Is5f (Browse shelf(Opens below)) | Available | 3639 |
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| C 647.94068 H79 Hotel managemetn and operations | C 647.94068 H79 Hotel management and operations | C 647.94068 H87c Customer service for hospitality and tourism | C 647.94068 Is5f Front office management and operations | C 647.94068 J72p Professional management of housekeeping operations | C 647.94068 K11h Hotel and restaurant operations | C 647.94068 K53f Front office |
The text introduces concepts of organization, communication, ethics, and policy within a hotel.
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