TY - BOOK AU - Chapelle , Ariane TI - Operational risk management : best practices in the financial services industry SN - 978-1-119-54904-8 U1 - C 332 C36 CY - United Kingdom KW - Finacial services industry KW - Financial risk management KW - Operational risk N2 - Drawing on the author's extensive experience working with and advising financial companies, this authoritative resource is written both for those new to the discipline and for experienced operational risk managers who want to strengthen and consolidate their knowledge ER -